Derby Dog Coat Shipping Policy
All Derby Originals brand dog coats are eligible for free 2-3 day* shipping and free returns and exchanges.
All exchanges must be requested within 72 hours of the package being received in order to be eligible for this program, and the items must be in new sellable condition with original tags and packaging to qualify.
If there is a price difference between exchange products, the customer is responsible for covering this cost before the exchange item is to be shipped out.
Our return policy for these dog coats is the same as our standard return policy. Please read our return policy here before ordering. When you place an order, you are agreeing to abide by our stated return policy. Returns must be started within 30 days of the coat being received.
Eligible orders must consist only of Derby Originals brand dog coats and no other items. Free shipping eligibility is not available when combined with other items.
*These dog coats will ship USPS Priority Mail Padded Flat Rate. Please note that Priority Mail does not have guaranteed delivery dates, so your order might arrive sooner or later than the expected date.
This offer does not apply to our dealer customers. This offer is only valid for United States customers residing in the lower 48 states and is not available to international customers or customers residing in Alaska, Hawaii, or Puerto Rico.